Privacy Policy
This Privacy Policy explains how Vendra Holdings Pte. Ltd. ("Vendra") collects, uses, discloses, and protects personal data in compliance with the Singapore Personal Data Protection Act 2012 (PDPA) and applicable data protection laws.
1. WHAT WE COLLECT
Account data: name, email, country, contact details, KYC documents.
Broker connection data: broker name, account identifier, API key (encrypted), authorised trade-mirroring permissions.
Usage data: IP address, browser type, device, pages visited, timestamps, referrer.
Communications: emails, support requests, recorded calls if any.
Financial data (where applicable): invoicing, payment references.
2. HOW WE USE IT
- To provide the Services.
- To process payments and fee invoicing.
- To comply with legal, regulatory, AML, and tax obligations.
- To prevent fraud and protect system integrity.
- To improve products and develop new features.
- To send service-related communications.
- With your consent, to send marketing communications.
4. INTERNATIONAL TRANSFER
Vendra operates in Singapore, Mumbai, and BVI. Personal data may be processed in any of these locations and by service providers in other jurisdictions, subject to safeguards consistent with the PDPA.
5. RETENTION
Personal data is retained for the period necessary to provide the Services and to comply with legal and tax obligations (typically five (5) to seven (7) years after account closure).
6. YOUR RIGHTS
Subject to PDPA and applicable law, you may:
- Request access to your personal data.
- Request correction of inaccurate data.
- Withdraw consent for marketing.
- Request deletion subject to legal retention requirements.
Contact: vendraholdings@gmail.com
7. SECURITY
Vendra implements reasonable technical and organisational safeguards. No system is perfectly secure. You are responsible for protecting your account credentials.
8. CHANGES
We may update this Privacy Policy. Material changes will be posted with a revised "Last updated" date.
9. DATA PROTECTION OFFICER
Contact our Data Protection Officer at: vendraholdings@gmail.com